Reports

The Reports page provides comprehensive analytics and metrics for project verification activities within VerifyMe. This page displays key performance indicators including completion rates, turnaround times, and activity metrics for projects within your organization.

Access Control

Access Level: Organization Admin, QC Lead only

Only users with Organization Admin or QC Lead roles can access this page to view project performance data.

Report Table Columns

Project Name

• Displays: The unique identifier or name of the project
• Example: PROJECT1

Organization

• Shows: Which organization the project belongs to
• Example: RAP

Volume Completed

• Definition: Number of files/items that have been successfully verified and completed
• Use Case: Track completion progress and productivity
• Example: 5 files completed

Total Volume

• Definition: Total number of files/items assigned to the project
• Use Case: Understand project scope and calculate completion percentage
• Example: 5 files total
• Calculation: Completion Rate = (Volume Completed / Total Volume) × 100%

Average TAT (Turnaround Time)

• Definition: Average time taken from file assignment to completion
• Format: Days, Hours, Minutes, Seconds (e.g., 0d 0hr 7min 3sec)
• Use Case: Monitor efficiency and identify bottlenecks in the verification process
• Performance Indicator: Lower TAT indicates faster processing

Average Activity Time

• Definition: Average time actively spent working on files (excludes idle time)
• Format: Hours, Minutes, Seconds (e.g., 0hr 0min 22sec)
• Use Case: Measure actual productive time versus total turnaround time
• Insight: Compare with Average TAT to identify waiting/idle periods

Use Cases

For Organization Admins

• Monitor overall project performance across the organization
• Identify projects with high TAT that may need additional resources
• Track completion rates to ensure projects stay on schedule
• Compare activity time vs TAT to optimize workflow efficiency

For QC Leads

• Review team performance metrics
• Identify training opportunities based on TAT and activity time
• Ensure quality standards are maintained while meeting turnaround expectations
• Generate reports for stakeholders on project progress

Key Performance Indicators (KPIs)

Completion Rate

Calculate manually: (Volume Completed ÷ Total Volume) × 100%

• 100% = All files completed
• < 100% = Project in progress

Efficiency Ratio

Compare Average Activity Time to Average TAT:

• Higher ratio indicates more efficient use of time
• Lower ratio may indicate workflow delays or bottlenecks

Throughput

Track Volume Completed over the date range:

• Measures team productivity
• Helps with resource planning

Best Practices

• Regular Monitoring: Review reports weekly to catch issues early
• Date Range Analysis: Compare different time periods to identify trends
• Benchmark Setting: Establish target TAT and activity time standards
• Action on Outliers: Investigate projects with unusually high TAT
• Resource Allocation: Use completion data to balance workload across teams

Related Documentation

• Project Screen - Manage projects and track file status
• Quality Check Screen - Understand the verification workflow
• User Screen - Manage team members and assignments