Agents

Agents are the automation workers that execute tasks in Bot Management Console. They can be configured as single-task or multi-task, and can run in attended or unattended modes.

Agent Types

Single Task Agents

Execute one specific task. Ideal for focused automation workflows.

Multiple Task Agents

Can execute different tasks as needed. More flexible for handling varied automation requirements.

Attended vs Unattended

• Attended Agents: Require human interaction during execution. Useful for tasks that need human oversight or input.
• Unattended Agents: Run autonomously without human intervention. Suitable for fully automated processes.

Creating an Agent

To create a new agent:

1. Navigate to the Agents section in your organization

2. Click the Add Agent button

3. Provide the following information:

   • Agent Name: A descriptive name for your agent
   • Agent Type: Choose single or multiple task, attended or unattended
   • Time Zone: Select the time zone for the agent

4. Click Create Agent

Agent Status

Agents can have different statuses:

• License Inactive: Agent license is not active
• Active Not Deployed: Agent is created and licensed but not yet deployed
• Deployed (Connected): Agent is deployed and connected with RAPBot Agent
• Deployed (Not Connected): Agent is deployed but not connected due to network issues or engine problems

Managing Agents

For each agent, you can:

• View Info: See detailed agent information
• Edit: Modify agent configuration
• Delete: Remove the agent
• Deactivate/Undeploy: Change deployment status

Agent Tasks

Once an agent is created, you can assign tasks to it. Tasks define what the agent will automate. Navigate to an agent's detail page to manage its assigned tasks.

Connecting RAPBot Agent

To connect a machine to this agent record:

1. Click the info icon on the agent card to copy URL, Organization Id, and Agent Id
2. Install and connect RAPBot Agent on the target machine using those values

See Connection Details for step-by-step instructions.